The Mediating Impact of Burnout in the Relationship Between Technostress, Technostress Inhibitors, and Mental Health

Paweł Kot; Marcin Wojtasiński; Sylwia Gwiazdowska-Stańczak; Przemysław Tużnik

doi:10.18290/pepsi-2025-0005

Published : 2025-12-30

Vol. 31 No. 1 (2025)

The Mediating Impact of Burnout in the Relationship Between Technostress, Technostress Inhibitors, and Mental Health

Paweł Kot

https://orcid.org/0000-0003-1471-1228

Marcin Wojtasiński

https://orcid.org/0000-0001-7581-5659

Sylwia Gwiazdowska-Stańczak

https://orcid.org/0000-0002-4664-881X

Przemysław Tużnik

https://orcid.org/0000-0003-2956-5454

DOI: https://doi.org/10.18290/pepsi-2025-0005

Abstract

New technologies are present in almost every workplace. Constant work with the information and communication technologies can turn into a source of stress for employees. Functioning in stressful conditions, in turn, means a higher risk of burnout and deterioration of mental health. The primary goal of this study is to demonstrate that burnout is a mediator in the relationship between technostress and mental health. The study was carried out on a sample of 602 participants (50.3% women) who use technology in their daily work. They were aged M = 43.32, SD = 12.31. We used the following measures: the Technostress Creators and Technostress Inhibitors Scale, the General Health Questionnaire, and the Link Burnout Questionnaire. Technostress served as a predictor for both general mental health and burnout; specifically, higher levels of technostress were associated with increased levels of burnout and decreased general men-tal health. Burnout was a significant mediator of the relationship between technostress and general mental health. The obtained results can be used to prevent technostress, occupational burnout and mental health deterioration in employees using new technologies at work.

Keywords:

technostress, mental health, occupational burnout, technostress inhibi-tors, mediation analysis

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Kot, P., Wojtasiński, M., Gwiazdowska-Stańczak, S., & Tużnik, P. (2025). The Mediating Impact of Burnout in the Relationship Between Technostress, Technostress Inhibitors, and Mental Health. Journal for Perspectives of Economic Political and Social Integration, 31(1), 119–153. https://doi.org/10.18290/pepsi-2025-0005

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